Grasp Sub-Processors and Sub-Contractors

Grasp engages different types of sub-processors to perform various functions as explained below. Grasp refers to third parties that do not have access to or process customer data but who are otherwise used to provide the services as subcontractors and not sub-processors.

Sub-Processors

In order to assist in providing the services outlined in agreements with customers, Grasp may engage and use sub-processors.

The list below provides information about the name, purpose, location and legal data transfer mechanism of Grasp’s sub-processors that may have access to certain personal data.

Sub-processor PurposeLocation*
Amazon Web ServicesHosting services.EU
DataDogPerformance management and log monitoring.EU
Microsoft
Hosting services, analytics, email, file storage and communications when clients purchase the Grasp Teams Application.		EU, United States
Slack (Salesforce)
Hosting services, analytics, email, file storage and communications when clients purchase the Grasp Slack Application.		United States


*Legal transfer mechanism for locations outside of the EEA: EU Standard Contractual Clauses.

Sub-Contractors

As explained above, Grasp uses certain sub-contractors to assist in the operations necessary to provide the Grasp services. The following is a list of the names and locations of material third-party sub-contractors. Sub-contractors do not have access to Services data.

Sub-contractor PurposeLocation*
AsanaInternal and customer project management solution.United States
AtlassianCustomer support services and internal operations.United States
DocuSignCustomer contract support services and internal operations.EU, United States
GoogleHosting services, analytics, email, file storage and communications.United States
HubspotCustomer management and tracking.United States
MailchimpCustomer satisfaction management.United States
VimeoVideo hosting of product promotions, demonstrations and tutorials.United States
ZendeskCustomer support services.United States
ZoomVideo conferencing and communications.United States

*Legal transfer mechanism for locations outside of the EEA: EU Standard Contractual Clauses.